“It’s been fantastic visiting the completed schemes and seeing our customers enjoying their completely transformed communal facilities. The design and quality of the soft furnishings is outstanding.”
Amanda Hampden, Merlin Housing Society, Service Manager
The Buckingham Interiors Project Management service is free and manages the whole process, giving you peace of mind that everything will run smoothly.
The Buckingham Project Manager is on site throughout to oversee the whole process, and to liaise with the decorating contractors, manager and residents. This also allows the managers to provide immediate feedback and the Project Manager has the authority to resolve any issues immediately. The project is signed off at this stage but the full Aftercare package then begins.
At the end of each scheme we carry out a resident consultation survey to establish how satisfied they were with the level of consultation and to find out if the finished scheme met with their expectations. We share these responses with our customer but we also use them for our KPIs and they form part of our ISO procedures.